This has been debated over throughout history it can take many forms. It can be argued that
knowledge is transient and elusive, or practical and able to be captured.
Knowledge is transformed from
information with the application of human cognition.
Knowledge can be exchanged as an
object or considered as a
flow. Knowledge objects are those resources that are constructed and distributed to improve the outputs of a group. Knowledge as a flow takes a more systems-based and social construction views that emphasis the links between knowledge management and learning.
[[KM]] is about applying the knowledge assets available to your organisation to create competitive advantage
Attributes of knowledge
- Can be used without being consumed
- Can have multiple, simultaneous ‘owners’
- Can be in more than one place at one time
- Heavily front-loaded cost structure: Producing the first ‘copy’ is disproportionately higher than that of subsequent copies
- Knowledge rarely has economies of scale
- Knowledge is unpredictable
- Cannot be valued until it is possessed
- Knowledge blurs the distinction between services and products
Whilst we may know the value of our “assets” can we put a dollar value on to the knowledge held within the organisation?
SECI circle
socialisation; externalisation, combination/creation and internalisation
- Socialisation: tacit -> tacit
- Externalisation: tact -> explicit
- Combination/creation: explicit -> explicit
- Internalisation: explicit -> tacit
- … back to “Socialisation”
Background:
http://www.12manage.com/methods_nonaka_seci.html